Heather Tutton of Ecoskan speaks with PCT Magazine

PCT Magazine “House of Cards”

Heather Tutton is co-owner of Ecoskan Pest Solutions, San Bernardino, Calif. She’s also an account executive with Worldpay, a direct credit card processing company. Combined, the two roles provide her a unique perspective on the pest control industry.

How can partnering with a merchant service provider to process credit card payments help your pest management firm?

By Dan Austin​

Heather Tutton is co-owner of Ecoskan Pest Solutions, San Bernardino, Calif. She’s also an account executive with Worldpay, a direct credit card processing company. Combined, the two roles provide her a unique perspective on the pest control industry.

Earlier in her career, Tutton’s family ran a cash register business. After a stint managing the company with her mother, and then for a period on her own, she realized she wasn’t happy. “It took a lot of time, I wasn’t loving it, and I wasn’t making much money,” she said.

As Tutton was evaluating her role in the cash register industry, she and her husband Sam were looking for a natural pest control solution to keep insects out of the chicken coop on the small ranch they owned. (Sam had been in the pest management industry for almost 20 years at the time.) After experimenting with a number of natural solutions, they found a combination of products that worked. A neighbor was looking for a similar solution and the couple stepped in to help. Ecoskan Pest Solutions was born.

“We found a solution using botanical and organic products, as well as a minimal amount of chemicals,” said Tutton. “In the process we discovered we really enjoyed finding natural solutions to pest problems and wanted to help others.” Their focus is to find Integrated Pest Management (IPM) solutions that primarily use botanical products. “We believe 99 percent of pest issues can be maintained botanically along with a limited use of produced products,” added Tutton.

One unique aspect of Ecoskan is its pest control consultation service. In addition to providing training on effective eco-friendly pest control methods to food safety inspectors and public health workers, and advising government bodies on eco-friendly pest control practices, the company provides technical and business consulting for pest control companies.

“Our long-term focus includes conducting audits for pest control companies to help them create more Integrated Pest Management programs using more botanicals, as well as establish business practices that are more environmentally friendly, such as doing as much electronically as possible,” explained Tutton.

PEST CONTROL + CREDIT CARDS. That unique experience in both the cash register industry and the pest management industry led Tutton to go to work for Worldpay, a company providing a broad range of technology-led solutions to customers. The firm operates secure, proprietary technology platforms that enable customers to accept a vast array of payment types, across multiple channels, almost anywhere in the world.

“Although I can work with clients in multiple industries nationally, I choose to concentrate on my industry — pest control,” said Tutton.

Tutton says she’s is pleased that Worldpay offers an incentive to California-based pest control companies through its partnership with the Pest Control Operators of California (PCOC). A portion of each credit card processing transaction of participating pest control companies is donated to PCOC. “Aside from offering pest control companies a great rate, Worldpay allows us to ‘share back’ and support the industry,” she said.​​​

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